Reference

hokijitu Privacy Policy For Your Account

Our Privacy Policy explains what data we collect when you open a hokijitu account, use the mobile lobby, or check wallet status through DANA, OVO, GoPay and QRIS.

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CONTACT ROUTES

Get Privacy Help Near Account Access

A privacy question should reach the same support path used for account access, because identity checks may be needed before we disclose account data. Open the support link beside login or the cashier area, describe the request clearly, and include only the reference details needed to locate it. We will use the available account record to handle the request where local law permits.

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Account access request

Use the support link beside login when you want to ask what contact details, phone verification records or sign-in data are connected with your hokijitu account.

Wallet record question

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, include the payment reference and date so we can check the correct account entry.

Correction request

Tell us which account detail appears incorrect and what should change. We may ask for an account step or verification detail before making a privacy-related correction.

DATA PRACTICES

Six Ways We Handle Your Data

We keep this policy practical by linking each data use to an account action you recognise, such as phone verification, a mobile sign-in, a cookie choice or a payment receipt check.

Account details

We use the contact details you submit to create and maintain your account, support sign-in checks and connect a privacy request with the correct account rather than another person’s record.

Phone verification

Before account access, phone verification helps us identify the account holder and reduce mistaken disclosures. We treat the verification result as an account-security record, not as public profile content.

Cookies and browser data

Cookies and similar browser records can preserve sign-in preferences, measure page loading and remember selected settings. You can manage browser cookie controls, though some account functions may then need repeating.

Payment references

A DANA, QRIS or bank transfer reference helps us match a receipt or wallet status with your account. We use the reference for checking and support, not as a public account label.

Security records

Sign-in time, device type and browser details may help us identify unusual access. A mobile browser in Bandung and a desktop session can therefore appear as separate security events.

Retention and changes

We keep records only as long as needed for the stated purpose, account security, disputes or legal duties. Ask support to explain a retention period or request a correction where local law permits.

Privacy Policy Questions About hokijitu

These answers address the searches we hear most often before account creation or a privacy request. They focus on the records created by login, phone verification, mobile browsing and local wallet checks. If your situation is different, use the account support route and describe the exact data question so we can assess it under the Privacy Policy.

It covers account details, phone verification, browser and device records, cookies, payment references, support messages and security logs created when you access hokijitu where local law permits.

Phone verification helps us connect account access with the correct account holder and reduce mistaken disclosures. We may use its status during login support or a Privacy Policy request.

Yes. We may retain DANA, OVO, GoPay, QRIS, bank transfer or virtual account references to match receipts, check wallet status and respond to account questions.

Open the support link beside login or the cashier area and ask for an account-data request. Include your account identifier and the record type, then complete any needed verification.

Yes, where local law permits. Describe the incorrect field and the requested correction through support. We may verify your account before changing contact details or another account record.

Cookies can retain settings, support sign-in continuity and help us understand page loading on a mobile browser. Your browser controls can remove or restrict them, with some functions requiring repetition.

Retention depends on the record’s purpose, account security needs, dispute handling and legal duties. Ask support about a specific record; deletion may depend on local law and applicable obligations.

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